Frequently Asked Questions
Everything you need to know about shopping with Giri
What are your standard shipping times?
We typically process orders within 1-2 business days. Domestic shipping generally takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How can I return an item?
If you are not satisfied with your purchase, you can return it within 30 days of delivery. Please ensure the item is in its original packaging and unused. Contact our support team to initiate a return label.
Which payment methods do you accept?
Giri accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to follow your package's journey in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination address.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to protect your data and never store your full credit card information on our servers.